- What Types of Information do the Web Sites Collect?
1. Information You Provide To Us. Providing us with information about yourself is your choice, and you can always choose not to provide certain information (but then you may not be able to take advantage of some of the Web Sites' features). We may ask you to provide us with certain categories of information such as:
- Contact information, such as your name, e-mail address, cell phone number and physical address, which we use to respond to your inquiries, provide you with requested products or services, and send you information and marketing related to the services we provide you
- Demographic information, such as gender, age, zip/postal code, or similar information to analyze the use of and improve our Web Sites, and provide you advertising tailored to your interests.
- Registration information, such as username, password, and OUTFRONT Media account numbers, which we use to create and maintain your account, provide you with requested services and identify you as a user of our Web Sites.
- Information about your interests, which we use to provide you with information about related products and services that may be of interest to you;
- Communications preferences, such as which newsletters you would like to receive, which we use to send you information and marketing related to the services we provide you.
- In limited circumstances, payment and identity verification information, such as credit card number, social security number or comparable national identifiers, and driver's license number or other applicable national identification number, which we use only as necessary for completing a particular transaction or fulfilling a service (e.g., payment for advertising services or awarding prizes to contest winners) or as otherwise required by law.
- Information provided when using interactive online features, which we use to enable you to participate in such features that we provide through our Web Sites; and
- Correspondence you send to us, which we use to reply to inquiries we receive from you.
2. Information About You from Other Sources. Where permitted by applicable law, we may collect information about you from other sources, such as data brokers, social media companies, publicly available sources and other third parties, and add it to the information that you provide to us through the Web Sites, such as:
- Name, postal address, and telephone number
- Demographic data
- Other navigation data, such as web sites visited, and advertisements viewed or clicked on
- Other Information Collected When You Visit the Web Sites:
In addition to any personal information or other information that you choose to provide to us on the Web Sites, we and our third-party service providers may use a variety of technologies that automatically or passively collect certain web site usage information whenever you visit or interact with the Web Sites. This information may include:
- Online identifiers including your Internet Protocol (IP) address, browser type, operating system.
- Unique identifiers, including mobile device identification numbers that can identify the physical location of such devices in accordance with applicable law.
- Internet activity information including the page served, the time, web sites you visited before and after visiting the Web Sites, Web pages and advertisements you view and links you click on within the Web Sites.
- Information collected through cookies, web beacons, and other technologies.
- Information about your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded.
- Standard server log and device information.
- Information collected through these passive means may not directly identify you or may be associated with you. In addition, using your IP address, a customer id number, or some other unique identifier for the particular device you use to access the Internet may be collected. Whenever the information is associated with you, it will be treated as personal information.
- We may use this web site usage information, collected by us or third parties, for a variety of purposes including to enhance or otherwise improve the Web Sites.
- The methods that may be used to collect this information, and the purposes for doing so, include the following:
2. Mobile Device Identifiers: Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such device information if you access the Web Sites through mobile devices. Certain features of our Web Sites may require collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.
3. IP Addresses: An IP address is a number that is assigned to your device or network when you are on the Internet. When visitors request pages from our Web Site, our servers log the visitor's IP address. We may collect IP addresses for a variety of internal purposes, such as system administration, to report aggregate information to our business partners or to audit the number of visits to different pages on our Web Site.
We only use payment and identity verification information that you provide to us, such as credit card numbers, OUTFRONT Media account numbers, contract numbers and invoices, or national identifiers as necessary for completing a particular transaction or fulfilling a service (e.g., payment for advertising services or awarding prizes to contest winners) or as otherwise required by law.
We generally use other information we collect about you to:
- Fulfill your requests for products, services, and information, including to send you electronic newsletters, authorize a purchase, and complete a transaction that you have requested.
- Enable you to participate in features such as surveys, polls, and sweepstakes.
- Provide you with electronic newsletters, information, special offers and promotional materials on behalf of the Web Sites, companies within our corporate family, and third parties, in accordance with applicable law.
- Analyze the use of the Web Sites and information about visitors to the Web Sites to understand and improve our service offerings and, in accordance with our sharing policies discussed below, to produce anonymous or aggregated data and statistics that might help third parties develop their own products and service offerings.
- Customize the content you see when you visit the Web Sites.
- Develop and provide advertising tailored to your interests.
- Prevent potentially prohibited or illegal activities.
- For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
- How Does OUTFRONT Media Share Your Information?
We are committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you. Except as otherwise disclosed at the time you provide your information, the following outlines the ways in which your information may be shared with others:
- With Your Consent. With your consent, we may share your contact information with third parties. For example, if you agree to have your information shared with third party business partners, they may contact you about their products and services.
- Authorized Third Parties Providing Services on our Behalf. We may use third party vendors to perform certain services on behalf of the Web Sites, such as customer support, clearing and processing credit card payments, e-mail and text message deployment, suppression, merge and de-duplication services, data processing business analytics, marketing and data processing, and to provide special products or services that you have requested. These third parties are allowed to use your personal information for the purpose of performing such functions.
- Sweepstakes, Contests and Promotions. We may offer sweepstakes, contests, and other promotions through the Web Sites that may require registration. If you choose to enter a sweepstakes, contest or other promotion, subject to the terms and conditions of such promotion, your personal information may be disclosed to third parties who help design administer and implement such promotion, including, without limitation, in connection with winner selection, prize fulfillment, and aggregated analysts and as required by law, such as on a winners list. Also, by entering a promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice and/or likeness in advertising or marketing associated with the promotion. All terms applicable to the particular promotion will be made available to you at the time you enter the promotion.
- Other OUTFRONT Media Businesses. Where permitted by law, we may share information we collect about you within the family of OUTFRONT Media Web Sites and with other OUTFRONT Media-affiliated entities, so we can provide you with information about products and services that might interest you.
- Business Transfers. OUTFRONT Media shares the information collected through the Web Sites with and among the Web Sites, and may share the information with its subsidiaries and affiliates where permitted by law. We may buy or sell a company, some of a company's assets, a Web Site or Web Sites or several of the companies in our corporate family may merge with one another, be otherwise reorganized or be acquired by another company. If we complete such a corporate transaction, we may transfer some or all of your information and we reserve the right to disclose and transfer user information, including personal information, in connection with corporate transactions and other corporate changes and in connection with any due diligence carrier out prior to such transactions or changes.
- Legal Requirements. We may disclose information about our users, including contact information, to respond to subpoenas, court orders, legal process, and other law enforcement measures, and to comply with other legal obligations, such as FCC requirements.
- What are My Options?
You can choose to enjoy content and features on the Web Sites without directly providing us with any information about you; however, as described above, some information may automatically be collected or may be requested so that you can take advantage of certain features and services offered on the Web Sites. The Web Sites may contain web pages through which you can edit and update personal information you have provided to us through registration with one or more of the Web Sites and which may allow you to change your marketing preferences. You may also opt-out of receiving marketing communications or other communications by following the instructions contained in any such communication when you receive them. Please note that if you maintain an account with the Web Sites (i.e. MyOUTFRONTMedia.com accounts), we reserve the right to send you certain communications relating to your account such as administrative and service announcements if they relate to your account, and these transactional account messages are not affected if you choose to opt-out from marketing e-mails. When you edit your personal information or change your preferences, information that you remove may persist internally for OUTFRONT Media's administrative purposes.
If you would like to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of the Web Sites or some of its functionality may be affected.
- Privacy Rights for California Residents
If you reside in California, under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”), collectively referred to as “California Consumer Privacy Laws,” you have specific rights regarding your personal information. This section describes the rights that you have under California Consumer Privacy Laws, and explains how to exercise those rights.
- Right to Know About Personal Information Collected, Disclosed or Sold. You have the right to request that we disclose certain information to you about our collection, use, disclosure or sale of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see “Exercising Access, and Deletion Rights”), and subject to certain limitations that we describe below, we will disclose such information to you. You have the right to request any or all of the following:
- The categories of personal information we collected about you.
- The categories of sources from which the personal information is collected.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you.
- Right to Data Portability. You have the right to request a copy of personal information we have collected and maintained about you in the past 12 months. California Consumer Privacy Laws allow you to request your information from us up to twice during a twelve (12) month period. We will provide our response in a readily usable format, which is usually electronic.
- Right to Correct. You have the right to correct inaccuracies in the personal information we collect from you, taking into account the nature of the personal information and the purposes for which we process it.
- Right to Request Deletion. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see “Exercising Access, and Deletion Rights”), we will delete (and direct our service providers to delete) your personal information from our records. However, we may retain personal information that has been de-identified or aggregated. Furthermore, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) in order to perform certain actions set forth under California Consumer Privacy Laws, such as detecting security incidents and protecting against fraudulent or illegal activity.
- To exercise the rights described above, please submit a request to us by doing one of the following:
Emailing us at firstname.lastname@example.org
Completing a request form at https://www.outfront.com/privacy-contactus
Contacting us at 888-980-0675
Only you, or a person or business entity registered with the California Secretary of State that you authorize to act on your behalf (an “authorized agent”), may make the requests set forth above. If you use an authorized agent to make a request, you must provide the authorized agent written permission to do so, and we may require that you verify your identity directly with us. You may also make a request on behalf of your minor child.
The request should include your contact information (including name, address, email address and phone number) and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. In addition, we ask that you provide us with the following information to allow us to reasonably verify that you are the person about whom we collected the personal information or an authorized representative: whether you are an “OUTFRONT Insider” or otherwise receive marketing communications from us; whether you or your business has purchased advertising from Outfront Media; whether you are or your business is a current or former Outfront Media real estate partner/landlord (if yes, please also provide the relevant property address if different from your contact information); and, if you are an authorized representative, confirmation that you have been authorized to act in such capacity.
We will respond to consumer requests within forty-five (45) days from when you contacted us. If you have a complex request, the California Consumer Privacy Laws allow us up to ninety (90) days to respond. We will still contact you within forty-five (45) days from when you contacted us to let you know we need more time to respond.
In order to protect the security of your personal information, we will not honor a request if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. The method used to verify your identity will vary depending on the nature of the request. Generally speaking, verification will be performed by matching the identifying information provided by you to the personal information that we already have.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. We are not obligated to provide the information set forth above under “Right to Know About Personal Information Collected, Disclosed or Sold” more than twice in a 12-month period.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights, including, but not limited to, by:
- Denying you goods or services.
- Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Providing you a different level or quality of goods or services.
- Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
In the past 12 months, we have collected the categories of personal information described in the table below for the business or commercial purpose(s) indicated. Depending on your level of interaction with us, we may not have collected your personal information from all of the categories.
| Disclosed to:
|Identifiers, such as name, alias, postal address, unique personal identifier, online identifier, internet protocol (IP) address, device, browser, email address, account name, or other similar identifiers.
|To fulfill your requests for products, services and information, including to send you electronic newsletters and to have an OUTFRONT representative contact you; to manage your account with us, including your MyOUTFRONT account, and to complete transactions that you have requested; to facilitate your application for a position with OUTFRONT; and to personalize your Web Sites experience.
|Third party vendors
|Characteristics of protected classifications under California or federal law, such as age, race, color, ancestry, national origin, citizenship, religion or creed, marital or familial status, medical condition, physical or mental disability, sex, veteran or military status, genetic information, and other similar information.
|To manage your sales account with us, including your MyOUTFRONT account; and to facilitate your application for a position with OUTFRONT.
|Third party vendors
|Commercial information, such as records of products or services purchased; purchasing or consuming histories or tendencies; payment details (such as credit card or bank account information).
|To manage your sales account with us, including your MyOUTFRONT account, and to complete transactions that you have requested.
|Third party vendors
|Internet or other similar network activity information, such as browsing history, search history, information regarding consumer’s interaction with a website, application, or advertisement.
|To personalize your Web Sites experience; to enhance or otherwise improve the Web Sites.
|Third party vendors
|Geolocation data, such as GPS coordinates or other location tracking information.
| Not applicable.
| Not applicable.
|Sensitive personal information, such as social security, driver’s license, state identification card, or passport number.
| To facilitate your application for a position with OUTFRONT.
|Third party vendors
California “Shine the Light”: Under California Civil Code Section 1798.83 (“Shine the Light”), California residents have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of personal information, as defined under Shine the Light, such as name, email address, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please email us at email@example.com.
- Privacy Rights for Virginia (and Other State) Residents
The Virginia Consumer Data Protection Act (“VCDPA”) provides Virginia consumers with specific rights regarding their personal information. This section describes your rights under the VCDPA and explains how you may exercise these rights. We will also apply similar VCDPA rights to residents of other U.S. states with similar laws to which you and we are both subject.
- Right to know. You have the right to know whether we process your personal information and to access such personal information.
- Right to data portability. You have the right to obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business without hindrance, where the processing is carried out by automated means. You may request such personal information up to twice annually, subject to certain exceptions.
- Right to delete. You have the right to delete personal information that you have provided by or that we have obtained about you. Please note that we may deny such request if the requested deletion falls under an exception to this right set forth in the VCDPA. Additionally, if you request deletion of your personal information and we have obtained such information from a third-party source, we may retain such data by keeping a record of the deletion request and the minimum data necessary to ensure that your personal information remains deleted from our records and that such retained data is not used for any other purpose, or we may opt you out of the processing of such personal information for any purpose except for those allowed under the VCDPA.
- Right to correct. You have the right to correct inaccuracies in the personal information we collect from you, taking into account the nature of the personal information and the purposes for which we process it.
- Right to nondiscrimination. You have the right not to receive discriminatory treatment by us for the exercise of your Virginia privacy rights. Unless permitted by the VCDPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
To exercise the rights described above, please submit a request to us by doing one of the following:
Emailing us at firstname.lastname@example.org
Completing a request form at https://www.outfront.com/privacy-contactus
Contacting us at 888-980-0675
After submitting a request, we will take steps to verify your identity in order for us to properly respond and/or confirm that it is not a fraudulent request. In order to verify your identity, we will request, at a minimum, that you provide your name, email address, phone number, address, and relationship to us, so that we can seek to match this information with the information existing in our systems. When providing us this information, you represent and affirm that all information provided is true and accurate. If we are unable to verify using reasonably commercial efforts that the consumer submitting the request is the same individual about whom we have collected personal information, then we are not required to comply with the request; we may contact you for more information reasonably necessary to authenticate the request, but ultimately we may not be able to meet your request.
Only you may make a verifiable request related to your personal information. If you are making a request as the parent or legal guardian of a known child regarding the processing of that child’s personal information, we may ask you to submit reliable proof of your identity.
We will make every effort to respond to your request within forty-five (45) days from when you contacted us. If you have a complex request, the VCDPA allows us up to ninety (90) days to respond. We will still contact you within forty-five (45) days from when you contacted us to let you know we need more time to respond and the reason for the extension.
If we decline to take action regarding a request that you have submitted, we will inform you of our reason for declining to take action and provide instructions for how to appeal the decision. In the event that we do not respond to a request that you make pursuant to one of the privacy rights set forth in this section, you have the right to appeal our refusal to take action within a reasonable period of time after you receive our decision. Within 60 days of our receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, we will also provide you with an online mechanism, if available, or other method through which you may contact the Attorney General to submit a complaint.
- Privacy Rights for Nevada Residents
- Privacy Rights for Canada Residents
OUTFRONT Media Canada L.P.
377 Horner Avenue
Toronto, Ontario M8W 1Z6
Attn: Privacy Officer
Residents in the province of Quebec:
If you are a resident of Quebec, you have, under the provisions of APPIPS, the following rights:
- Right to be informed. You have the right to be informed on what Personal Information we collect, use, disclose, retain, and delete. Even if this is what this Policy is meant to achieve, you may request additional information to clarify the extent of your consent.
You may exercise any of the rights described in this section by emailing us using the contact information provided at the end of the text of this Policy.
- Right to rectify. You have the right to have your Personal Information corrected if it is inaccurate or misleading and to have it completed if it is incomplete.
- Right to delete. You have the right to request the deletion of your Personal Information that is collected by us notably when such information is outdated, or the purpose of its collection is fulfilled.
- Right to withdraw your consent. In some cases, you may object to restrict or withdraw your consent.
- Right to data portability. Effective September 22, 2024, you have the right to be provided in a structured, commonly used, and machine-readable format with a copy of your Personal Information or to have it transferred directly to another entity or person.
- Right to be notified. You have the right to be informed of a confidentiality breach involving your Personal Information that may cause You serious harm. We maintain a register of all confidentiality breaches and assess the harm they may cause.
We will respond to any request within 30 days of receipt, except where the law permits an extension of that time. If we refuse to provide or correct the information, we will provide You with the reasons for the refusal, the applicable sections of the law and information about your remedies, all subject to the limitations of the law.
If we refuse to rectify your Personal Information, we will allow you to place comments in your file in respect of the Personal Information for which rectification has been refused. We will also retain the Personal Information that has been the subject of an access request for as long as necessary to allow you to exhaust any recourse provided by law.
- A Note to Parents about the Privacy of Children
The Web Sites are general audience web sites. We do not knowingly collect any personal information from children younger than the age of thirteen (13) on the Web Sites and we will delete any information later determined to be from a user younger than thirteen (13). If you are under 13 years of age, do not send any information about yourself to OUTFRONT Media.
- Third Party Content and Links to Other Web Sites
- Consent to Transfer
OUTFRONT Media is headquartered in the United States and has affiliate offices and vendors in other countries (including Canada). Please be aware that information you provide to us or that we obtain as a result of your use of the OUTFRONT Media Web Sites may be collected in your country and subsequently transferred to us, our affiliates or our vendors in the United States, Canada or another country in accordance with applicable law. The privacy and data protection laws in another country may not be equivalent to such laws in your country of residence. By using and participating in any OUTFRONT Media Web Site or providing us with your information, you consent to the collection, international transfer, storage, and processing of your information.
- Questions; Comments
Questions regarding this privacy statement should be sent to us via email (email@example.com) or by mail to the address set forth above. We endeavor to read every message submitted and do our best to reply. We may also file your comments to improve the Web Site, or review and discard the information. Please note that information will not necessarily receive a response. We will not use any such information you provide to contact you for marketing purposes unrelated to your request.